Draft awaiting final approval
These pages retain the existing draft provisions for review. They do not claim that account services or the proposed data-handling arrangements are already active.
Who this notice covers
This notice is intended to explain how Dubai Agent Hub handles agent, agency, partner and registered-client information. (Awaiting approval: responsible data controller identity and data-protection contact). No licence number is included for the platform entity.
Information and purposes
We intend to collect application and professional-registration details, contact information, language and market preferences, client information supplied for an enquiry, correspondence, and training results. We use this information to review applications, administer accounts, coordinate enquiries, assess registrations, support transactions and record training. (Awaiting approval: confirm actual technical logs, cookies, analytics and service providers).
Basis and client information
(Awaiting approval: counsel-approved lawful basis for each processing purpose and required notices/consents). Agents must tell clients about the proposed disclosure and obtain the required consent before registering them. Do not place personal data in open groups or unapproved tools.
Sharing and international transfers
Proposed recipients include relevant Zenith Group companies and partner agencies, including Chinese partner agencies where appropriate to the enquiry. (Awaiting approval: approved recipient categories, purposes, access controls and lawful international-transfer arrangements). Do not treat this draft as permission to share information without the required basis and safeguards.
Retention and security
Retention: (Awaiting approval: retention periods by record category and deletion rule). Security: (Awaiting approval: verified access, storage, service-provider and incident-handling measures). This draft makes no claim that these controls are already implemented.
Requests and rights
The UAE federal data-protection framework provides rights concerning personal information, subject to its scope and applicable conditions. Contact (Awaiting approval: data-protection contact) to request information, correction, deletion or other applicable action. (Awaiting approval: confirmed request handling and complaint procedure).
Updates
This notice takes effect only after approval and publication. Effective date: (Awaiting approval: approved effective date).
Review reference: UAE Government data-protection guidance.
Questions about these terms?
Contact Zenith for the current approved documents and applicable arrangements.